Carriers aggregator and OTA. That’s a unique service for building complex travel itineraries with different modes of transport such as planes, trains and buses. Offering route building, ticketing, hotel bookings, car rentals, exciting excursions all that make travel experience unique.
To understand our users’ needs, expectations and their pain points, lots of research, testing and interviews have been conducted. Based on the data obtained, the UX and the final conversion of the service have been significantly improved.
Developing a multi-level data structure for sections such as search results, itinerary details, passenger form, luggage, seat selection, and payment form itself required numerous tests and design sprints.